Das KI-Kassensystem, das dein Restaurant für dich betreibt
SyncBite nimmt Bestellungen in Stoßzeiten automatisch an, sagt den Warenbedarf voraus, bevor etwas ausgeht, und senkt Personalkosten ohne Service-Einbußen. Ein einziges Kassensystem anstelle von fünf Tools, die nie miteinander gesprochen haben.
Kostenloser Tarif bis 100 Bestellungen/Monat · 14 Tage Testversion für bezahlte Tarife · Keine Kreditkarte nötig
Four expensive problems. One AI POS.
Most restaurant POS systems list features. SyncBite starts with the moments that actually cost you money.
Lost orders during rush hour
The pain. The phone rings off the hook. Tickets pile up. Guests walk out.
The fix. AI takes orders on WhatsApp, web and QR at the same time and routes every item to the right station. Nothing slips through.
Running out at the worst moment
The pain. You 86 a top-seller on a Friday night and watch the revenue walk out.
The fix. Predictive inventory watches your sales pattern, weather and day of week, then tells you what to buy and when. Stockouts get rare.
Labor cost hidden until payday
The pain. Over-staffed slow shifts, under-staffed peaks, and you only notice on payday.
The fix. Live labor cost % per shift from the roster + time clock + tip pool. Hour-by-hour demand graphs let you publish next week's schedule in one screen, with the impact on margin in red and green.
Flying blind on your numbers
The pain. Food cost and gross margin show up in next month’s accountant report.
The fix. Item-level data updates food cost %, gross margin and AOV in real time. You see what is bleeding before it bleeds.
Fix all four in one afternoon. Free plan, no card.
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Three ways guests order at the table — one ticket on the kitchen display
Whether the guest scans a QR, your server takes the order on a tablet, or the whole table builds a shared cart together — it all lands on the same screen, tagged with the table number. No double entry. No "which order is this?"
Table QR ordering
Guest scans the QR on their table, the storefront opens with the table number locked in. They order, the ticket lands on the kitchen display tagged with their table — staff just brings the food.
No app, no waiting, no "can we get a menu?"
Server tablet
Waiter takes the order at the table. AI suggests an upsell ("add fries — $3"), fires the ticket, rings the live bell when the food is ready. One tablet replaces three trips to the POS terminal.
Tableside ordering with AI upsell, no terminal walking.
Group orders
A whole table adds to one cart from their own phones — everyone picks what they want, then split the bill evenly or by item. Kitchen sees one consolidated ticket so timing stays perfect.
Saves the server 10 min of "and for you?" per table.
Take orders the way each guest prefers — without buying three systems.
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Turn first-time visitors into regulars
70% of first-time guests never come back. Not because they didn’t like the food — because nobody asked them to. SyncBite runs the playbook that great restaurants always wanted to run, automatically.
●By the time you notice a regular hasn’t been in for 3 months, they’re eating at your competitor.
See who’s slipping away — before they’re gone
SyncBite recomputes every customer’s RFM score nightly. Champions, at-risk, dormant, new — auto-tagged. You see a list of "at-risk regulars" the same way you’d see today’s tickets.
●You don’t have time to chase dormant customers. So no one does — and retention sits at 30%.
Bring them back while you sleep
A WhatsApp winback message fires automatically 30 days after a customer’s last order. Birthday offers go out at 9 AM every day to anyone celebrating. Marketing caps and STOP opt-outs are built in — you can’t spam them by accident.
●Punch cards get lost. Apps don’t get downloaded. Customers want the perk without the friction.
Loyalty that customers actually use
Points accrue automatically the moment an order is paid — 100 pts = $1. The customer types their phone at checkout and instantly sees their balance. Redemption deducts atomically inside the order transaction. No app, no card, no password.
●Customers DM you on WhatsApp. The phone is somewhere behind the bar. Messages go unanswered, orders go to the place that replied.
Talk to them where they actually are
Every WhatsApp message lands in a real inbox in your dashboard — staff can reply in seconds. Automated messages (order updates, marketing, birthdays) live in the same thread so context is complete. Ask AI Copilot "send a we-miss-you coupon to churning regulars" and approve the plan with one click.
Every restaurant should be doing all four of these.
With SyncBite, you set it up once. Then it runs while you’re behind the bar.
Every WhatsApp playbook a great restaurant should be running
Six automated campaigns. 95% open rate. Compliant, throttled, and personalised out of the box. You toggle what fits your style; SyncBite does the rest forever.
Winback
Daily • 7:00 AM ET
Who: Customers dormant 30+ days who opted-in
Why: The single highest-ROI message in restaurants — a polite nudge to people who already loved your food once. Every recipient gets a code only they can use.
Birthday offer
Daily • 9:00 AM ET
Who: Anyone with a birthday saved on their profile
Why: Every restaurant says they should run birthday offers. Almost none do — because manually it's impossible. SyncBite does it forever, with one toggle.
Anniversary
Daily • 2:30 PM ET
Who: Customers with a wedding anniversary on file
Why: Nobody else does this — your restaurant becomes the one that remembered. Anniversaries are the most emotional 'we'd love to celebrate with you' touch in dining.
Show 4 more campaignsShow less
Weekend offer
Every Friday • 10 AM ET
Who: Active customers (last 90 days), max 1×/week
Why: Friday morning is when guests decide where they're eating this weekend. Land in their inbox first — with a code only they can use.
Lunch push
Mon–Fri • 11:30 AM ET
Who: Active customers near you, max 1×/week
Why: Catch them at the exact moment they're staring at a meeting and wondering what's for lunch.
Targeted segment blast
Whenever you want
Who: Any segment — champions, at-risk, big spenders, new
Why: Launching a new menu? Need to push tonight's slow service? Build a list in one click, write a message, hit send. Each recipient gets their own discount code automatically.
Live order status
Real-time
Who: The customer who placed the order
Why: Six automatic touch-points per order build trust over time. Each one is a brand impression a competitor doesn't get.
STOP opt-out
One-word reply removes them from every campaign, instantly.
24-hour cap
Marketing limited to 1 message per customer per day. Always.
Personalisation
Name, last order, preferences — every message feels written by you.
You stay in control
Toggle any campaign on or off. Edit the template anytime.
The full inbox view in your dashboard. Your staff replies with one tap. Marketing happens while they're plating dinner.
Turn on the playbook →Every campaign sends a code with the customer’s name on it
Forget “show this message for 15% off.” SyncBite mints a unique code per recipient, embeds it in the WhatsApp template, and binds it to that single phone number. The customer feels chosen. You stay safe from coupon farming. The admin controls every dial.
A generated code
Campaign tag
WIN
Admin-set per playbook
Customer
MARCO
From profile name
Secret
A8K2
Unguessable, atomic
One code per customer
Generated at send time, bound to a single phone number. Nobody can copy-paste it to a stranger. Redemptions are atomic — no double-use.
Admin-tunable per campaign
Percent or fixed-dollar. Expiry days. Min-subtotal. Max uses. Prefix (WIN / BDAY / VIP). Defaults work day-one; tune later.
ROI tracking baked in
Every code carries its source campaign tag. See which playbook actually drove orders this month — winback, birthday, weekend push, all separated.
Storefront-ready
Customer types the code at checkout. Discount previews instantly. Applied atomically inside the order transaction — no math the staff has to do.
Mint personalised codes from day one. No setup, no template writing.
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Designed for one-tap operations during service
Every feature here exists because a real operator told us they wanted it. Take over from the bot, drop a quick reply, capture the birthday a guest just mentioned — all without leaving the conversation.
Bot takeover
One tap pauses the bot on a single conversation. Reply yourself, then it auto-resumes after the timer you picked (15m / 1h / 4h / never).
Quick reply chips
6 pre-written templates, customer name auto-filled. Tap to drop into the composer — no typing during rush hour.
Life-events data capture
When a customer drops 'May 14' in chat, we recognise it and ask if it's a birthday or anniversary. Saved automatically for next year's campaign.
Pin & star conversations
Important threads stay at the top. Star a regular and they get a marker every time they message.
Show 4 more smart featuresShow less
VIP indicator
High-LTV customers automatically flagged in the inbox so your staff knows who needs the white-glove reply first.
After-hours auto-reply
Outside business hours, a polite holding message goes out automatically with your reopening time. No missed inquiries overnight.
Sentiment flagging
AI scans every inbound. Angry or frustrated messages bubble up to the top of the inbox with a flag so a manager handles them first.
Optimal send time
Each customer has their own reply pattern. SyncBite learns it and times campaign sends for when THIS person is most likely to open.
All eight ship today. Every feature above is in production right now — no roadmap items hiding in this section.
Run your inbox like a pro — without hiring one.
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Real footage. The actual product.
Two short videos that walk through the screens your staff and your guests will use.
Watch a real order move from the menu to the kitchen station to the guest's live tracker.
The guest places an order from your branded menu, it lands on the right kitchen station, your cook taps to accept, and the guest's tracker updates as it cooks. The same clip also walks through a promo build with an AI-generated banner, then a quick Copilot query about today's numbers.
Skip the sales call. Click around the real product in 30 seconds.
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Everything in one restaurant POS
Replace a stack of disconnected tools with one platform that actually talks to itself.
Online ordering
Branded storefront for pickup, delivery and group orders. Share a single link — no app to download.
Table QR ordering
Guests scan the QR taped to their table and order from their phone. The order lands on the kitchen display with the table number — staff brings the food straight to them.
Server tablet
Waiters take orders tableside with AI upsell suggestions, fire a live bell, and split tickets without leaving the floor.
Group orders
Multiple guests at one table add to the same cart from their own phones. Split the bill or pay together — no awkward math.
Multi-station kitchen display
Route each item to its station (grill, fryer, bar) with live timers and an expo view. Bumps every ticket through with one tap.
Live order tracker
Every guest gets a private link with live status — "in the oven", "ready", "on the way". Six branded touchpoints per order with zero work.
Auto winback campaigns
Dormant 30+ days, weekend offer, lunch push — runs on schedule without you lifting a finger.
AI segmentation
RFM scores recomputed nightly. Champions, at-risk, dormant — each customer auto-tagged.
Show 12 more featuresShow less
Zero-friction loyalty
Points accrue automatically per order. Customers redeem by phone — no app, no punch card.
WhatsApp 2-way inbox
Live chat with customers from the dashboard. AI Copilot can run campaigns in plain English.
Birthday offers, auto
Set once. Every morning SyncBite finds today’s birthdays and sends a personalised 20% off.
Tables & reservations
Live floor plan, walk-in waitlist, bookings and per-table QR codes.
Promotions carousel
Animated offers shown on the storefront. Schedule, A/B test, expire — without touching the menu.
AI Insights
Monthly menu engineering report (stars vs dogs) and a daily inventory reorder list. The work a consultant used to charge for.
AI menu images
One-click photo for any item you don’t have a shot for. Brand-consistent, instantly live on the storefront.
Order ledger
Cash and card-on-collection tracked per order with automatic receipts. Online card payments are on the roadmap.
Real-time finance
Daily sales, gross margin, food cost % and cash vs card from item-level data.
AI Copilot
"Lower cheeseburger by 10%". "Send churning regulars a coupon." Plain English, one-click approve.
Team & scheduling
Roster, time clock, tip pool, live labor cost %, and hour-by-hour demand graphs to plan the week.
Branding system
Upload your logo and pick two colors — every surface (storefront, tracker, WhatsApp, receipts) re-skins instantly.
Replace five tools with one. Start free — no contracts.
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From signup to your first order
No installers and no contracts. Runs on a tablet you already own.
Add your menu
Import items, set prices and categories. AI writes the descriptions for you.
Print your QR codes
Put a QR on every table, bag and flyer. Guests order in seconds with no app to download.
Run the floor
Orders hit the kitchen display, tables update live, and you get paid. That is the whole loop.
Sign up now, take your first order this afternoon.
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Kostenlos bis 100 Bestellungen pro Monat. Bezahlte Tarife, wenn du mehr brauchst.
Free $0. Starter $99 $39/mo. Growth $199 $89/mo. Pro $399 $179/mo. Annual saves 2 months, and every paid plan has a 14-day trial. Most operators recover the cost in week one.
Häufige Fragen
Was ist ein KI-Kassensystem für Restaurants?+
Ein Kassensystem, das mehr kann, als nur Bestellungen zu buchen. Es nimmt Bestellungen von Gästen über alle Kanäle entgegen, prognostiziert deinen Einkaufsbedarf, empfiehlt Personal und zeigt dir die wichtigen Kennzahlen, während der Service läuft. SyncBite wurde von Grund auf so entwickelt.
Was ist der Unterschied zu einem herkömmlichen Kassensystem?+
Ein altes Kassensystem wartet darauf, dass ein Kellner eine Bestellung eingibt. SyncBite erfasst Bestellungen direkt vom Gast (Web, QR, WhatsApp), automatisiert die Teile, die früher einen Menschen brauchten (Beschreibungen, Weiterleitung, Planung), und verknüpft jeden Euro mit einem Artikel, damit du deine echte Marge siehst, ohne einen einzigen Bericht zu exportieren.
Wie schnell macht es sich bezahlt?+
Die meisten Gastronomen sparen die monatlichen Kosten allein durch die eingesparte Arbeitszeit bei der Bestellannahme in der ersten Woche wieder ein. Empfehlungen für Inventar und Personalplanung verstärken diesen Effekt.
Müssen meine Kunden eine App herunterladen?+
Nein. Gäste bestellen über jeden Handy-Browser, indem sie einen QR-Code scannen oder einen Link öffnen. Mitarbeiter nutzen das Web-Dashboard auf jedem Tablet oder Laptop.
Kann ich Barzahlungen annehmen?+
Ja. SyncBite erfasst Bestellungen mit Bar- und Kartenzahlung bei Abholung mit automatischen Belegen. Mitarbeiter markieren jede Bestellung über den Küchenmonitor oder das Kellner-Tablet als bezahlt.
Gibt es einen Vertrag oder eine Einrichtungsgebühr?+
Keine Verträge und keine Einrichtungsgebühren. Es gibt einen kostenlosen Tarif (bis 100 Bestellungen pro Monat), den du so lange nutzen kannst, wie du möchtest. Jeder bezahlte Tarif enthält eine 14-tägige kostenlose Testphase – in beiden Fällen ohne Kreditkarte. Jederzeit kündbar, ohne Gebühren für vorzeitige Kündigung.
Welchen Markt bedient ihr?+
Restaurants in den USA und Europa. Die Preise sind derzeit in USD; die Abrechnung in EUR und die Abwicklung der EU-Steuern kommen zusammen mit unseren europäischen Zahlungsanbindungen.
Wie hilft mir SyncBite, Stammkunden zu gewinnen?+
Vier integrierte Automatisierungen: eine automatische Rückgewinnungs-Nachricht per WhatsApp 30 Tage nach der letzten Bestellung, Geburtstagsangebote, die jeden Morgen an Geburtstagskinder gesendet werden, eine RFM-Segmentierung, die gefährdete Stammgäste meldet, bevor sie abwandern, und ein reibungsloses Treueprogramm, bei dem Punkte automatisch gesammelt und per Telefon eingelöst werden – ohne App, ohne Karte. Einmal einrichten, und das System läuft für immer.
Muss ich Marketing-Nachrichten selbst schreiben?+
Nein. Die Vorlagen sind vorformuliert und mit dem Namen des Kunden und dem Tonfall deines Restaurants personalisiert. Der KI-Copilot kann auch aus einer einfachen Anweisung eine Kampagne erstellen – z. B. „Sende einen Wir-vermissen-dich-Gutschein an inaktive Stammkunden“ – und du genehmigst den Plan mit einem Klick. STOP-Abmeldungen und Frequenzbegrenzungen werden automatisch durchgesetzt, damit du niemanden versehentlich zuspamst.
Run your whole restaurant in one place
Free plan up to 100 orders a month, or a 14-day trial of everything. No credit card, no contracts.